Terms & Conditions

Thank you for visiting our website and considering our products and services. Please review the following terms and conditions that govern your use of our site and your purchases.

Shipping and Delivery

• We do not ship to PO Boxes. For pickups, please contact us at alison@alisondunlopkinesiology.com.au for instructions.
• Product images may vary slightly from the actual item.

Returns and Refunds

• Our return policy lasts 30 days. To be eligible for a return, your item must be unused and in its original packaging.
• Certain items are non-returnable, including perishable goods, intimate or sanitary items, and gift cards.
• Refunds are processed within a specific timeframe once your return is received and inspected.
• No refunds on courses all purchases are final.

Shipping for Returns

• You are responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.

Terms of Service

• By using our website and making purchases, you agree to these terms and conditions.
• Products and services are subject to availability and may change without notice.
• Prices are in AUD and include GST where applicable. Prices may change without notice.

Intellectual Property

• All content on this site is the property of Alison Dunlop Kinesiology and is protected by copyright laws.

Privacy Policy

• We collect and use personal information as outlined in our Privacy Policy.

Appointments & Session Times

• I look forward to supporting you during your session and holding that time especially for you.
• Please aim to arrive on time for your appointment, whether attending in person or joining online. This allows us to make the most of your session and ensures other clients are not affected.
• If you need to cancel or reschedule, I kindly ask for at least 24 hours notice where possible. Cancellations made with less than 24 hours notice may incur a $30 cancellation fee.
• For online sessions, please ensure you have a stable internet connection and are ready to join at the scheduled time.
• Thank you for respecting the time and energy that goes into creating a supportive space for every client.

Disclaimer

• Our services are not substitutes for medical advice. Consult a healthcare professional for medical concerns.

Governing Law

• These terms are governed by the laws of Queensland, Australia.

Changes to Terms

• We reserve the right to update these terms at any time.

For any questions or concerns, please contact us at alison@alisondunlopkinesiology.com.au